Terms and Conditions
Last updated: 15/10/2025
Welcome to SweetScienceCookies. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website and/or placing an order, you agree to accept and comply with these Terms. If you disagree with any part of these Terms, you must not use our website.
1. Company Information
SweetScienceCookies
Email: info@sweetsciencecookies.com
Based in the United Kingdom
2. Eligibility
You must be at least 18 years old to use our website, make purchases, or use any of our services. By using this site, you confirm that you are of legal age.
3. Products and Services
SweetScienceCookies sells freshly baked cookies, which are delivered directly to our customers. All products are made and packaged with care. Product descriptions and images are for illustrative purposes only; slight variations may occur.
4. Orders and Payment
All orders must be placed through our website.
We accept credit and debit card payments. Payment must be made in full at the time of purchase before your order is processed.
SweetScienceCookies reserves the right to cancel or refuse any order if fraudulent or suspicious activity is suspected.
5. Delivery
We deliver cookies to the address provided by the customer during checkout. You are responsible for ensuring that the delivery details are correct. We are not responsible for any delays or failed deliveries due to incorrect addresses or information provided by the customer.
6. Returns and Refunds
Due to the perishable nature of our products, we do not accept returns or issue refunds once an order has been processed and delivered, except in cases where an incorrect order was sent.
If you experience an issue with your order, please contact us within 24 hours at info@sweetsciencecookies.com.
7. Allergies and Liability Disclaimer
Our cookies may contain or come into contact with allergens such as nuts, dairy, gluten, soy, and eggs.
By purchasing our products, you acknowledge and accept that SweetScienceCookies is not responsible for any allergic reactions, illnesses, or damages resulting from the consumption of our products.
All items are provided “as is”, without any warranties, expressed or implied.
8. Intellectual Property
All content, images, logos, and materials on this website are the property of SweetScienceCookies and are protected by copyright and intellectual property laws. You may not copy, reproduce, or distribute any content without written permission from us.
9. Account Suspension or Termination
SweetScienceCookies reserves the right to suspend or terminate any user account if false information is provided, fraudulent activity is detected, or an attempt is made to cheat, misuse, or exploit our services.
10. Changes to Terms
We may update or modify these Terms at any time without prior notice. The latest version will always be available on our website, and continued use of our services constitutes acceptance of any changes.
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts of the UK.
12. Contact Us
If you have any questions or concerns regarding these Terms, please contact us:
📧 info@sweetsciencecookies.com