Privacy Policy
Last updated: 15/10/2025
Your privacy is important to SweetScienceCookies. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By using our website or placing an order, you agree to the practices described below.
1. Information We Collect
We may collect the following types of personal information:
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Identity / Contact Information: Name, email address, delivery address, phone number
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Payment Information: Card details (processed via a payment gateway)
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Usage & Technical Data: IP address, browser type, device information, site-usage data (pages visited, time on site)
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Cookies & Tracking Data: Cookies, web beacons, analytics tools
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Communications Data: Any messages, emails, inquiries you send us
2. How We Collect Information
We obtain information from you when:
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You place an order
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You fill out forms (contact, registration)
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You interact with our site (browsing, cookies)
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We receive it from third-party services (e.g. analytics)
3. Why We Collect Your Information & How We Use It
We collect and use your personal data for purposes such as:
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To process and fulfil your orders (shipping, billing)
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To communicate with you (order updates, customer support)
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To improve, maintain, and operate our website and services
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For marketing / promotional outreach (if you consent)
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For analytics, research, and performance monitoring
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To comply with legal obligations
4. Storage, Sharing & Disclosure
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We store your data securely, using encrypted / protected methods.
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We may share information with third-party service providers (e.g. payment processors, delivery companies, analytics tools) as needed to run our operations.
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We will not sell your personal data to third parties.
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We may disclose personal data if required by law or to protect our rights.
5. Cookies & Tracking
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We use cookies and similar tracking tools to enhance your user experience, analyze usage, and support marketing efforts.
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Some cookies are essential (for site functionality), others are non-essential (analytics, advertising).
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You can manage or disable cookies through browser settings.
6. Consent Withdrawal / Rights
You have rights over your personal data, including:
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Accessing, correcting, or deleting your data
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Withdrawing consent for certain processing
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Objecting to processing
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Requesting data portability (where applicable)
If you wish to exercise any of these rights, contact us at info@sweetsciencecookies.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes become effective when posted on our site. If we make material changes, we will notify users (e.g. via email). Your continued use of our services after changes implies acceptance.
8. Contact Information
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, contact us at:
📧 info@sweetsciencecookies.com